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Warranties & Guarantees

Lifetime Warranty:

Alta Andina products that carry our Lifetime Guarantee are here listed below. The guarantee and warranty applies to any and all manufacturing defects. For inquiries, please email a photo and a brief description of the defect to warranty@altaandina.com.

Alta Andina is proud to use natural Andean leather from a family owned tannery in central Colombia, Curtiembres Del Valle. Our leather is 100% full grain, vegetable tanned leather. Natural blemishes, marks and scars are a beautiful and unique part of full grain natural leather.  Leaving the grain intact is quintessential to leather’s longevity, which is why we celebrate the unique beauty of each hide by leaving the grain intact. With time and use, oils from your skin, sunlight and oxygen the appearance and texture of your leather will change. That change is called patina and is one of the hallmarks of quality vegetable tanned leather. The warranty does not apply to any natural marks, normal aging or wear and tear. Please read our product care instructions and contact us at warranty@altaandina.com if you have questions.

Passport Holder

Pen and  Pencil

Art Roll

Tool roll

Valet Tray

Large Valet Tray

Keychain

Long Keychain

Hot Pot Holder

Card Holder

3 Year Warranty:

Alta Andina products that carry our 3 Year Guarantee are here listed below. The guarantee and warranty applies to any and all manufacturing defects. For inquiries, please email a photo and a brief description of the defect to warranty@altaandina.com.

Alta Andina is proud to use natural Andean leather from a family owned tannery in central Colombia, Curtiembres Del Valle. Our leather is 100% full grain,vegetable tanned leather. Natural blemishes, marks and scars are a beautiful and unique part of full grain natural leather.  Leaving the grain intact is quintessential to leather’s longevity, which is why we celebrate the unique beauty of each hide by leaving the grain intact. With time and use, oils from your skin, sunlight and oxygen the appearance and texture of your leather will change. That change is called patina and is one of the hallmarks of quality vegetable tanned leather. The warranty does not apply to any natural marks, normal aging or wear and tear. Please read our product care instructions and contact us at warranty@altaandina.com if you have questions.

Square Magnetic Coasters

Round Magnetic Coasters

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The ALTA ANDINA® word mark and logo are the registered trademarks of Alta Andina Group Inc.